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Q: How do I place my order?
A:
Simply go to our website's Order Now link and download the respective order form from there. Complete all details and email it back to us at orders@partridgepear.com together with your baby's photograph. A confirmation invoice will be emailed to you within the next working day. Should you not receive any confirmation email from us by then, please give us a call and we will confirm the status of your order.
Q: Do I need to order in advance?
A:
Yes, kindly submit all orders at least 5 working days before your order delivery date. If you're late, just give us a call and we'll see what we can do for you. We'll always try to fulfill our customers' orders whenever we can!
Q: Is there a minimum order quantity and what if I don't meet it?
A:
Yes, a minimum total amount of S$100 applies to every order. Should your order be less than this amount, a small order fee of $25 will be applicable. For Card (alone) orders, minimum order does not apply.
Q: Do you charge GST and any other miscellaneous charges that I should know of?
A:
No, we do not charge GST on our products. All our prices as shown on the website are nett.
Q: Do you provide free delivery services?
A:
Yes, free delivery to one location within Singapore (excluding Sentosa, Tuas and Jurong Industrial Park) is provided for orders above S$250. Otherwise, a delivery charge of $10 applies for residential locations and $13 for CBD office locations.
Q: What are your delivery times?
A:
Deliveries are made between 10am-1pm and 2pm-6pm, from Tuesdays to Sundays. We do not deliver on Mondays and Public Holidays.
Q: When will I receive my order?
A:
You specify your date of delivery on your order form and we will schedule a timing for you. The delivery details will be relected on your confirmation invoice.
Q: What are your business hours for placing an order & contacting you?
A:
We are an online store open from 10am to 7pm on Tuesays to Sundays, and closed on Mondays and Public Holidays. You may call at +(65) 6728-3140 or email us anytime to place an order or inquire about our products and services. We will attend to your emails within 1 working day.
Q: What forms of payment do you accept and when should I pay you?
A:
You can pay for your orders using Cash, Cheque, Internet Banking.
  1. Cash
-
Payment will be collected upon delivery.
  2. Cheque
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Payment will be collected upon delivery. Please make cheque payable to "Partridge Pear LLP"
  3. Internet Banking
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Transfers to be made to our corporate account
DBS Current Account: 023-902244-8, Bank Code: 7171, Branch Code: 023.
Your order will be processed upon successful payment.
Q: Can I self-collect my order?
A:
Partridge Pear is an online gift business and thus we do not offer a collection point for orders. All orders are delivered at $10 for residential locations and $13 for CBD office locations.
Q: What are your requirements for personalising my baby's package?
A:
We will need you to email us your baby's digital photograph or scanned photograph in JPEG format (hi-res). Be flexible and creative! You can use family photos or your child's outdoor pictures rather than traditional passport photos... We'll do the necessary cropping and touching up. Your end product will not be disappointing! You may wish to visit our photo pointer page for more information.
Q: How long can I keep your gourmet products for and where are they from?
A:
Fresh foods such as Red Eggs and Ang Ku Kuehs are made locally and are best consumed within the day of delivery. Therefore please arrange for the them to be delivered on the same day you intend to distribute them. We also do not recommend giving out refrigerated Red Eggs and Ang Ku Kuehs as refrigeration causes hardening and a change in taste, as well as condensation after it being removed from the refrigerator.
Baked food items and those containing dairy such as cookies, chocolates and pretzels are best consumed within a month because they do not contain artificial preservatives that prolong their shelf lives. All items are naturally preserved and best kept under cool and dry conditions. At Partridge Pear, we believe in enjoying quality food at their freshest and most natural state! Of course, we do have items that last over a longer period too, such as our lollipops, toffees and tea bags. Because of their natural constitution of ingredients and method of preservation, they can actually last for over a year. Like the tea bags per say, they are naturally preserved by drying - so if correctly stored in a cool and dry place, they will definitely last. All our food items are either imported directly from major established confectioneries around the world or manufactured locally. The countries that we import our food items from include UK, US, Australia, Germany, Korea and Czechoslovakia.
Q: Can I exchange items within a package?
A:
Yes, you definitely can! Our exchange policy applies to all food items only and are made on a 1-for-1 item basis. Should the total amount after the exchange be higher than the original package price, then the difference will be topped up accordingly otherwise the original package price remains.
The pricing of the food items are listed on our Single/Add-On Items. For example, swapping a $0.90 Red Egg for a $1.60 Buttermilk Cookie means a top-up of $0.70. It's that simple! And if there's anything else that you're unsure of, just give us a call or drop us an email to inquire further.

Q: Are you able to cater for other events like Weddings, Dinner and Dance events, etc?
A:
Sure, let us know your requirements and we can work something out for you. Give us a call or email us!
Q: How are you able to sell your packages at such low prices and still upkeep the quality?
A:
Partridge Pear is a full-fledged online store that cuts down on operating retail costs to benefit our customers without compromising on the quality and standards of our products and services. We keep the costs low, and pass these savings on to you. You pay for what you should, and not our shop rental expenses!
 
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Partridge Pear is the first in Singapore to design and introduce the most outstanding personalised gifts and favours that are fun, stylish and original. Our gifts and favours are suited for many occasions - Birth Announcements Parties, Baby Full Month Parties, Birthdays Parties and many more eventful celebrations. We have wonderfully unique gift ideas such as Event Invitation Hot Chocolate and Ice Lemon Tea Bottles, Thank You Fruit Gummy Jars, Birth Announcement Gourmet Chocolates and Cookies, Organic Earl Grey Tea and Lollipops, Birthday Party Food Invitations & Gifts, Wedding Favour Packages, Party Door Gifts and lots more! We have so many different products waiting to be picked up by you today, all starting from as low as S$3.90 per package! Our customised gifts and favours are hand-made to create that special touch. Packed in our very own designer gift box that comes in baby blue, pink and animal farm, you are sure going to love your personalised gifts and favours created by Partridge Pear. Why not choose us for your Baby's Birth Announcement, Full Month Gift Packages or your Child's Birthday Party Invitation and Thank you Gifts? We assure you that our quality is the finest on the market!